Returns & Exchanges
At Sun Home Saunas, we want you to be completely satisfied with your luxury wellness apparel and accessories. If your purchase doesn't meet your expectations, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Attach Shipping Label
Download and print the prepaid shipping label provided through our portal and securely affix it to the outside of your return package.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing